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Measuring the health of a business is more than just about financial metrics. Business health measurement should include operational and satisfaction (customer and employee) metrics. By measuring the business at all of these levels, the business can only become healthier. Read More

In this post, Get Busy Media's Brian Morris interviews Preston Porter, Basil T's and Undici of Rumson's 'Social Media Chef' about how leveraging new social media platforms has worked for their restaurants. Read More

If you’ve heard the buzz about Google+, and you’re wondering what Google's version of social networking is all about, here’s a breakdown on what Google+ is. Get the scoop on advantages, disadvantages, and how it's similar to Facebook. Read More

Before you strike out on your own, starting a home business, you need to be sure that you are ready. Working from home comes with its own challenges, and you have to understand what will be required of you. Read More

Jeff Mowatt, speaker and customer service guru, writes about future customer service trends that business need to adapt to. No longer are you a normal customer service rep, you are a "trusted advisor". Read More

If you find yourself losing more sales than you can afford, here are some tips to get you back on track. Read More

Everyone has a website. Some are good, some are okay, and some are downright awful. For some businesses, though, a bad website could be driving clients away or scaring them off. This is one example of web design suicide. Read More

Beaming text messages and email offers to cell phones seems like a failsafe way to deliver your marketing messages. But getting those messages in front of your target customers is harder than it looks. Read More

On Monday I was fortunate enough to speak with the Founder of SocialMediaExaminer.com, a top 5 small business marketing blog on the internet, about launching a successful blog. Read More