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A lot of effort is put into gaining clients and capturing market share. Companies spend millions of dollars on advertising and marketing campaigns annually to gain clients; once those clients come through the door, no one wants to lose them.

Focusing on customer satisfaction is critical, because Read More

If you’re like most entrepreneurs, you already know how important networking is to the life of your business. But it’s not just about creating relationships with key individuals, other businesses, customers, and vendors. Your ability to foster and maintain these relationships is what will set you u Read More

Marketing Dashboards present the information you need to make the right business decisions. However, if the dashboard isn’t designed well it may lead to faulty decisions. Here are tips on how to design your Marketing Dashboard. Read More

Since the majority of content-specific (especially text based) bloggers are using Wordpress as a platform, we will focus on those tools. Here are five must-have plugins for the WP blogger for content marketing. Read More

A funny thing happens to good communicators: people talk to them and tell them things. So how do you become a good communicator? Master these five tips to improve small business communication, and doors will start to open. Read More

The statistics could discourage even as sunny a soul as Pollyanna: Studies show that a high percentage of CRM systems have failed to meet company expectations. What went wrong? Here are the oft-cited reasons. Read More

Are you ready for your business to become a well-organized machine, with everyone working together? The key to getting your team on the same page is to give them the right tools, starting with a CRM system. Read More

With so much information floating around, how do we know what to believe when it comes to SMB marketing? Understand these six small business marketing myths and how to break through the white noise. Read More

Are you one of the many small businesses struggling with creating an effective presence on Facebook? Are you baffled at how some businesses have thousands of “likes” and followers, but you just can’t seem to do the same? Facebook may seem intimidating, but it is actually a goldmine of opportunities Read More

Marketers try just about everything to get ahead; however, many fall flat as they fail to connect to their users. In today's digital age, understanding your audience is more important than ever. Are you in tune with yours? Read More