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Think about this. A customer calls in to make an order from your company. But your customer service rep fumbles around due to old, outdated software that’s slow and not meant for a growing business. Read More

At a conference celebrating the creation and growth of new businesses, you expect to hear a lot about profits and building the bottom line. But money only motivates us so far. Read More

For many small businesses, growing revenue and increasing profit is a constant objective and often a worry. Growing revenue is the top business challenge for companies with 11-50 and 51-100 employees (and the number two challenge for companies with over 100 employees). Read More

Amazon and eBay have an advantage because they are cutting out a middle-man such as Google, and have your audience come directly to you - global audience for eBay, and for Amazon only if you’re not selling food or technology. Read More

Have you ever cringed when receiving an invitation to guest post on someone’s blog? It happens all the time, and I’m on a mission to make it occur less often.

Since starting my guest writing series about nine months ago I’ve learned a few things, and also gleaned a lot of wisdom from guest writi Read More

Don't give spam bots a free ride on your website. Create an inhospitable environment for the invasive pests in a few simple steps. Read More