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Customer service is one of the most important aspects of your business. Having good customer service will increase your sales by creating repeat customers and fans of your business. This article explores the seven mistakes that your customer service is probably doing. Read More

If you’re looking for a way to simplify your safety, environmental, or quality programs, then you have found the right place. This is a review of a cloud based application, Accupoint. Read More

Sharing files and collaborating go far beyond just having the right tools, but also to the attitudes of the company in regard to accepting input from employees and stakeholders. Here are the 5 tips to use file sharing applications effectively. Read More

This the review of an user friendly cloud based application for office management. This product includes many features such as scheduler, knowledge center, timer, work place, note taking and many others. It is also possible add just the needed features to the package to save money. Read More

This is a free e-book which aims to help small to build powerful customer relationship. It educates about how to implement CRM tools to daily operations and how to integrate social media into existing CRM strategies. And much more... Read More

Small business can improve their performance significantly by applying business intelligence practices with the the right tools. This article presents the five tips to have an invincible business intelligence.
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This article questions the need of small business for customer service agents. Moreover, it presents the functionality of customer service and customer support applications. Read More

This the roundup blog article of this week which is about cloud based business intelligence apps and benefits of these products. Read More

Mogo is a CRM solution that runs well with Google Docs and other Google Apps, tools and features such as Gmail, calendar, contacts, voice, and other websites. This the review of Mogo CRM, a cloud based CRM application. Read More

This a review of project management application, Projectplace which has innovative interfaces and features. Read More