We asked Nancy Georges, one of the leading customer service experts, a few questions about herself, what are the main elements of good customer service, the top 5 concerns of small businesses with respect to customer service delivery and where to learn more about customer service topics.
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Mohanramkumar voted on the following stories on BizSugar
"The Focus ALWAYS Was The Customer" -- Interview With Nancy Georges, Customer Service Expert
Posted by
GetApp under Customer Service
From http://www.getapp.com 4255 days ago
Made Hot by: BusinessBloggerPro on September 9, 2012 6:27 am
Serving Your Customers: Lessons You Can Learn From The Genius Bar
Posted by
webdotcom under Customer Service
From http://www.web.com 4259 days ago
Made Hot by: InvernessGlenn on September 3, 2012 12:11 am
Everyone knows that a huge aspect of Apple’s success is their remarkable store strategy, complete with the ‘Genius Bar’. These stores have, from the very beginning, exemplified a new standard for an in-store customer experience.
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How To Choose CRM Software -- A Buyer´s Guide For Small Business
Posted by
GetApp under Customer Service
From http://www.getapp.com 4311 days ago
Made Hot by: Squawk Media on July 15, 2012 2:28 pm
Customer Relationship Management software (CRM) has revolutionized the way businesses today approach lead generation and customer life-cycle management. This article explores new era of CRM and advises the facts that you should consider before choosing our CRM software.
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