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Today's focus is on listening. A big part of being good at all the steps in the sales process has to do with listening and being totally present. I have put together (in PDF format) a brief self-assessment on listening for you to complete. A big part of being a successful communicator is self-awareness. Take time during and after this assessment Read More

Want to help end the recession? Jerry Kennedy suggests a shift in your perspective and a change in the way you process the information coming at you from all around. Read More

We all know apples are good for us. Read More

Have you ever been at a trade show or out and about, and wanted to take a credit card order from a customer? This new portable (very small) credit card terminal from Inuit allows you to do that. As this review points out Read More

Leading is something you do from the front, not from locked away in a hotel with a new plan. Read More

We've been misled as to the benefits of social networking sites. Many of us are finding that these tools do not live up to the hype, especially for small business. Once we start digging deeper, we're finding a lot of challenges. Are you thinking of using Facebook, Twitter, or the like in your business? Before you go any further, consider the fol Read More

Face-to-face business networking is a much cheaper way to promote your business than advertising or PR. It is a low-cost activity where the pressure is on your time rather than on your pocket. It's more effective than on-line networking as you build important personal relationships more quickly. Nevertheless, meeting someone just once is unli Read More

Don't get drawn in to the summer lul, plan your activities to meet market conditions, not expectations. Read More

Face it, as sales people we can be really boring. We're predictable, and in most cases we sound just like the next guy. Being boring is a guaranteed way to commoditize our product or service and drag our sales cycle out much longer than it has to be. Listen to today's podcast and then do the following: 1) Make a list of all the mediums you Read More

Do referrals work? How do you get them? You've got to have a system! Read More