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Usually in sales, we aren’t starting conversations–we’re pursuing them or following up. Perhaps, it’s a query from a prospect and we follow up, qualifying them and moving forward. Sometimes we reach out to try to determine if the customer is interested in what we have to sell–too often with bad r Read More

Think about this for a second. You know how hard it is to get someone to visit your site, right? You know how few people ever leave comments? Read More

Sales managers spend a lot of time talking about metrics.  They measure everything--some good, some over measured, but some micromanaged.  There's a lot of Read More

Mother’s Day seems appropriate for a very off topic post. Blogging gives me great joy. It’s therapeutic, I get to pontificate about all sorts of things. When I’m on, I get to learn from my readers, whose comments often provide much more insight than my posts.
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Most people (Bloggers) don't realize this fact, to be able to earn money you need to spend money! Then work so hard to earn it back! It’s Time to take your blogging business more seriously Read More

There are a few tools that help website owners to determine what their visitors get up to when they visit their website. Google Analytics provides some excellent data on visitor traffic, in terms of which websites people are coming from, how long they spend on your website, and which page they eve Read More

A few days ago I wrote a post, Should We Promote Our Best Sales People To Managers? It stirred some interesting debate, but one of the arguments that struck me centered around, “How do we retain our best people?” Moving a sales person into a management role in order to retain them is not necessar Read More

Rather than write a post this week...I wanted to instigate a discussion. So here goes: I think most of us would agree social media is changing the way we communicate and even changing the way we do business... Read More

Normally, I refrain from commenting on specific organizations, particularly when they are clients, and I’m going to be critical. But I have to applaud Jack Welch’s comments at the World Business Forum on the way HP’s Board has handled (or not handled) leadership development and succession planning Read More

EO is seen as impersonal and detracting from the message they are trying to convey. It doesn’t have to be that way and I want to look at 3 reasons you need to give some focus to the search engines. Read More