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I've read a lot of articles lately about using LinkedIn this one is different in that it takes on the topic of specific tools and why to use them. Do you have any favorites to add to the list? Read More

Success in creating a truly collaborative sales environment is determined by outlook and customer focus to drive success. Read More

Prospects are influenced by the subtle verbal and non-verbal behaviors of the salespeople they deal with. Read More

Your international sales success depends on the choices you make in how you connect with your international clients. One of these first choices is to always try to see things from the other person's point of view and this can be very difficult in cross-cultural sales encounters. Read More

How have you built trust in cross-cultural communication with international clients? Please share your tips for next month's cross-cultural communication challenge to cultivate trust. Read the tips for the 2 previous monthly cross-cultural communication challenges, to expand your mindset and get extreme with clarity. Read More

The best relationship you can build at work is with your boss. Most people come to work and focus their attention on building relationships with their co-workers and with their clients, but they don't even think about building a strong working relationship with their manager. The irony is— interactions with your boss can make or break the emotio Read More

This is a great time of year to reconnect with all the no decisions or lost deals from Q1. You know them, now just call them to see things are. Read More

If you want to get more readers you need to create killer headlines. Here is a downloadable PDF that contains 102 fill-in-the-blanks, tried and tested headline formulas. Read More

I often read and hear about how selling is, or should be, all about the customer. And I agree. It is mostly about the customer. But it's also all about Read More

Image a highly visible executive at a large private firm announcing she will stop using irony and parody in her blog posts. Her intention was to use wit to further her point although some readers misunderstood her humor. As a gesture to her readers she writes that going forward she will focus her tone on clarity of message with the goal of forging Read More