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What is it about your use of Twitter, or blogging, or Facebook, or video, or any other combination of social media tools and tactics ,that you believe makes them actually work for your small business? What does not work? How do you manage your time around all this? Here are some answers to these questions. Read More

Selling in the summer is not only easy but fun, people are more relaxed, open and willing to talk. This offers a great opportunity to set things up for after Labour Day now, rather than waiting like others may. Read More

These are the 12 social media tactics that work well for my business today. I usually spend a couple of hours a day on social media. But these tactics work well for me, because I can adapt the time spent to the time I have available. Although they work well for me these tactics may not work for your business in the same way they work for mine. Read More

The impact of this customer comment book on your prospects, and therefore your sales results, can be phenomenal. Read More

The topic of conversation of late at the Sales Bloggers Union has been on Retail Therapy. In a market where people aren't buying it is perhaps understandable to get disheartened when selling our products is so much harder. This article puts forward the idea that buying is in our nature and that deep down buying, for whatever purpose, makes us Read More

Now is a great time to prospect for new business. Clients are looking for new ideas and are tiered of providers who have not help them keep up or get ahead. Read More

This formula is an effective framework for handling many types of prospect objections. Read More

Businesses need strong people skills to be able to find the right social media strategy. When your questions do not get the answers you need, your perspective is wrong. This is fundamental in cross-cultural communication. And this is why these 7 cross-cultural communication tips can help you to develop strong social media skills. Read More

Here's how 28 Days to Better Selling Works: 1) A daily task that you can easily implement to improve your sales and business 2) A succinct daily lesson to help you make the improvement By the end of the 28 days you will have looked at 28 ways to fine tune and improve your sales process and business. The daily lessons will be in writt Read More

Sales Management 2.0 just released a new site feature called The Lead Engine. It's a Twitter enabled CRM with integrated social media features. Designed to assist sales people from moving from "sales calls" to "social calls". Read More