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Okay, your conundrum for the day. If your new client won't let you do the best work you can for them, is it your fault for trying to push them into something you know is better, or should you just give them what they asked for and take the cash? Read More

The general impression of contact center solutions is that they are for large organizations. However, as with everything else, cloud solutions bring scale. For this purpose, this week we are reviewing SimplyCT, an online contact center solution for small businesses that can be scaled according to Read More