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Growth hacking can be incredibly satisfying when done correctly, generating leads and gaining massive amounts of exposure for your business.
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There’s no instant formula for building a successful enterprise, but if you’re trying to make your brand more customer-centric, then you’re on the right track.

But how can you make sure that your brand, together with your call center, is doing a good job of capturing clients’ interests? Read More

We've talked about chatbots and how much they cost before: These programs open up chat windows on sites and talked directly to customers. They have some handy AI (very advanced AI in some cases) that allows them to carry out real conversations with people at any time, and can be programmed to handle Read More

Are you struggling to balance security and customer experience for your organzation? Here is the article that can help you out. Read More

Statistics show that US companies lose half of their customers every five years. Customers are the lifeblood of your business. Keeping them satisfied should be your highest priority. To grow a small business, former customers must be replaced. Experience with the firm, products, services and staff Read More

If you’re willing to settle for something “good,” you’re losing the opportunity to overcome your own limits and become even greater.

The danger of being okay with good customer service is that it prevents you from going beyond satisfactory. Here are four reasons why aiming for a merely satisfyin Read More