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The PR Verdict: “B” for team Travolta who were quick off the mark with a robust and unequivocal denial. Credibility is going to be strained though if additional complainants join the lawsuit. Read More

Facebook recently forced everyone to redesign their Facebook pages. Have you upgraded yours yet?

For many folks this "upgrade" left an ugly gap of grey emptiness at the top of their Facebook pages. Does this sound like your page?

Here are 4 easy examples of how I upgraded my Facebook pages Read More

Here is a real-life example of an unsocial incident, with my tips on how to the turn the commenter from 'unsocial me' into 'social happy'. Read More