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The FREE White Paper List is a summary of the free white papers that have been posted during the past week on Twitter. Each white paper is completely FREE and does not require either email registration or any other personal information. This is a great way to review white paper examples and learn new techniques Read More

I have now been blogging for almost eight years. I will post my annual blog report on May 7. I have decided to start a new series of podcasting shows on Blog Talk Radio. First out is John Cox on May 23 Read More

It's challenging to get prospects to return your calls. Here are nine reasons why they might not be calling you back Read More

Do you have a loyalty program for your customers? If not, then you could be missing out on a way to capture more sales. Did you know that patronage from loyal customers typically delivers 65% of your revenue? Time to think about a loyalty program Read More

In business, customers, clients and LOYALTY are to be won, earned and prized, not taken for granted. What better place to learn about "butchering" a sale than in...two butcher shops. One where my wife and I walked out angry and disattisfied, one where we are treated like family Read More

That was the basis of a marketing email received a couple of days ago from a software company. I was testing out the free version of the software and as I had not logged in for 60 days they wanted to free up space on their server. If I did not login in the next 3 days the account would be deleted and all the information I had put in. 3 marketing lessons from this are:
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How moving your sales force to following a process and giving them access to technology will increase your sales a competitive advantage. Year over year performance in numerous KPI’s including revenue per account, average deal size, market size and more Read More

Management Training tips on how to make sure all employee processes are documented. This is one of the most common flaw businesses possess. Written by Glenn Pasch, President of Improved Performance Solutions Read More

Find out how to indirectly promote your Facebook fan page from your personal account, without annoying your friends and inner circles for extra visibility Read More

Too often we think we must improve in a dramatic fashion. All it really takes is consistent, small, incremental improvements in your new, developing business. Try to do one thing better each day Read More