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Great thread here with Twitter tips you can use today. Plus, you can add your own, too! Read More

Google (Google reviews) promised to deliver something spectacular on the second day of the Google I/O conference, and they did not disappoint. Google has just announced Google Wave, a new in-browser communication and collaboration tool that is already being hailed by some as the next evolution of email. Yes, Google Wave is potentially that disrupt Read More

Dreaming big dreams, and thinking about those "impossible" what ifs in life are key to innovation. Have you taken some time to dream today? Read More

There is nothing more annoying than putting effort in a prospect to then end up following up with no effect, but procrastinating and delaying is detrimental to both the seller and the buyer as it wastes time. You may not notice it but you are expending energy that could be saved quite easily. Read More

This one is the easiest to commit so of course it's one of the mistakes that can make your social media efforts far less effective — and perhaps a total waste of time. You've heard the saying that it's hard to drink from a fire hose. In the social media world, it's also hard to read from one. One of the easiest things to do - and most impor Read More

For small service businesses or solo professionals, deciding on an approach to client billing can be tricky. Charging clients up front with a retainer guarantees cashflow, but will it cost you business? Read More

An interview with Don Gabor, author of the new How To Turn Small Talk into Big Deals. Read More

Small business owners can study what works in the world of Facebook by looking at strong and not-so-strong examples via celebrities. You can search "facebook sales marketing pagerank" and such terms will help you find more examples to look at. Read More

Yesterday, I received an email from a friend whose signature had links to no less than eight social media profiles. Thankfully, there are better ways to share your social media identity. Below are five sites that offer social media badges you can share and embed. Read More

Anyone who says they don't feel fearful sometimes in the face of this uncertain economy is in deep denial. One symptom, research shows, is that it is literally harder to hear when we're stressed. That's a signal to savvy, caring business owners to listen deeper and longer. Only then can we discover which problem keeps our customers awake nights. S Read More