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The reading habits of successful people are also a reminder of why spending and committing time to read is essential.

Warren Buffet is reported to spend 5-6 hours a day reading. The young Elon Musk spent 10 hours a day reading and Bill Gates reads a book a week. Read More

The goal of most marketers is to get a high open-rate of their emails, and this is a goal that has become more and more emphasised as the email open-rate has declined over the years. So, how to increase your email click-through rate, considering the trends today? Read More

Have you been measuring your "ticket volume by channel"? How about running a "ticket transfer analysis"? Tracking and measuring these fifteen helpdesk metrics will help you better organize, train, and manage your support teams. Read More

Fear of success can prevent us from crafting the bold, strategic plans that will grow our businesses. Without realizing it, self-doubt causes us to make weak and safe moves that limit our potential — because we’re unsure if we’re capable of managing a full roster of clients. Read More

Why is it important to write LinkedIn posts? It’s not such an uncommon practice to write LinkedIn posts and is especially recommended if you aim to increase your influence and help potential employers and followers to see your skills and capabilities. Read More

Do you want...do you need reasons to buy a franchise? If so, here are 22 of the best reason to buy a franchise business! See if any of them are yours. Or come up with more... Read More

Depending on your Twitter marketing goals, there is an abundance of Twitter growth hacking tools you can use to make your life easier. This article features some of the best Twitter growth hacking tools you will ever need to grow your Twitter audience. Read More

Keys To Positioning Your Business For Growth

Positioning your business for growth means identifying the challenges and creating a solid plan of attack.

This post will cover the challenges and provide insight into how you can position your business for growth. Read More

Every business has some angry, emotional or difficult customers. While talking down an angry, frustrated customer will never be easy, there are proven techniques that make the process more effective, and less frustrating. Here's a good look at 8 of them.



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If you have read my blogs over the past 10 years, then you know I am a HUGE Hootsuite fan and use it to schedule all my posts to Twitter and Facebook.

But this New version of ViralTag might be the tool that finally makes me leave Hootsuite. Read More