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For many a year (before I actually grew up) lots of things irked me – none more so than worriers – now we all worry over certain things but I am referring to those people that worry about everything... Read More

Do all the places where your brand appears look like a family? If it doesn’t then you may have just taken one step to confuse your customers about your brand. What I am talking about is the look, feel and tone of your brand.
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How often to send email newsletters to your email list subscribers?

You don't want to email too often and be seen as a spammer. But you also don't want to miss out by not emailing enough...

This short video discusses my best practice recommendations for email marketing frequency optimizatio Read More

From fan-to-fan interaction to entertaining and rewarding fans, Facebook fan pages allows many opportunities to engage with customers and solidify a business’s presence in its niche. Any social media plan is incomplete without a Facebook fan page and here’s why. Read More

How my wife and I improved the conversion rate and optimized our online store using Google Adwords and Google Analytics. Read More

You may be alienating some customers without knowing it. And in this era of instant communication, it’s easier than ever for customers to share their horror stories and damage your brand’s reputation. Use these tips to avoid sending unintended messages while boosting your customer relationship-buil Read More

The job of a sales person is to create and fill demand. Many focus way too much on product and other secondary things that place them more on the supply side of sales. Read More

We are all different with different expectations, different boundaries and different comfort zones. It takes time, it takes effort, it takes respect, it takes listening and it takes trust before we can connect with another human being. Read More

Take the 90/12 prospecting-nurturing challenge; you will see results and you will set yourself up for a rocking New Year. Read More

Burnout can become a downward spiral — use this fast, easy 3 step process to overcome burnout and get back at the top of your game! Read More