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Learn why customer service is the real product lab for your business and why what most customers aren't saying desperately needs to be heard from the less than 1% who do Read More

While it’s tough to achieve widespread fame and popularity in the blogging world, it’s very possible to build a following, establish your reputation, improve your search rankings, and draw qualified traffic and leads to your site. The trick is to focus. Narrow your goals. Start small and build from there Read More

Whether you buy or sell online, you may need to watch out. Cash-hungry state governments are reconsidering something that’s long been threatened an Read More

If your joint venture sells a range of products or services, then most likely you have a pricing list. This is a simple marketing printout that displays or lists your products for sale from the cheapest to the most expensive. The question is, are you cutting prices or giving bonuses to customers at the most expensive level? If you find that the sales of your higher end product offerings are lean, then read on to find out how you can give customers a boost when buying bulk Read More

Most marketers understand why they need a strong mobile marketing strategy. However, sometimes it can be overwhelming to understand the essence of what mobile marketing is really all about, and what elements are most important within a mobile strategy mix Read More

July 2010 saw flat unemployment rates across states and geographic regions. Clear direction for the jobs market -- and the economy -- may be a long time coming Read More

I stumble on this useful slide about social media strategy for small business created by Heather Whaling. Here are some interesting points from the slide Read More

Google is on a mission.  They are replacing the usefulness and popularity of a relic known as the Yellow Pages. With Google’s replacement, your fingers are still doing the walking, but the amount of data you will find for each business listed will be mind-blowing, even for us “internet geeks. Read More

This is a small business interview on the KikScore blog that has some great entrepreneurial tips from Whitney Zimet of IamTheMaven.com, a website for moms looking for great local deals Read More

I have to warn you that today’s post is a bit of a ramble because I’m working through something that feels kind of big, but that I don’t know that I’ve concluded Read More