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And if you are using a spreadsheet or text editor to make notes about new contacts, it's probably time for some kind of CRM solution. Read More

Marketing expert Matt Mansfield offers some advice on using the online channel to grow stronger customer relationships. Fulfillment, support and regular contact are easier to manage online, so put these practices to use for your business. Read More

Businesses can fall victim to any number of disasters, both tangible and intangible. Is your business covered? Read More

I’ve been investing in people through social lending for a few years now. I was recently reminded of how happy I am with my investments through lendingclub when I received my last statement Read More

Back in late 2009 I ran a poll which revealed that only 38% of affiliates, generally, pay good attention to affiliate program agreements before submitting their application (24% always, 14% often)... See an updated version of this (with examples of June 12) in this post... Read More

It’s very easy for DIY SEO site owners to get blinded by the search volume of various keywords while they are conducting keyword research, but keyword relevancy is far more important than search volume. It’s important to remember that it’s more valuable to target the best keywords for your content Read More

Your website is the hub of all of your online activity. Obviously you want to have a site that is easy to use to provide visitors with a good experience. If they have a good experience on your site they will be more likely to buy, fill out a form, convert in some other way, or bookmark it to return Read More

What Your Local Supermarket Knows About Upselling That You Don't Did you ever notice all those small trinkets that are showcased next to the cash register at your local supermarket? Chewing gums,... Read More

Is your business blog not performing as well as you like? If you're sick of seeing other businesses' articles appearing on the front page of Google, and wondering how to get your business website rankings up, then outsourcing to an expert freelance blogger could be the answer. Read More

Contrary to popular belief, social media isn't free.It doesn't cost much to get started, but it takes hours of labor and focused effort before you begin seeing any results.And that's if you're doing it right.If you fall victim to one of these 3 threats, then you may not see any positive results at Read More