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This is by no means an exhaustive list. I'd call this more of a “beginners list”; a run-down of some useful twitter accounts that focus on tech and computers. It's purpose is to get you started if you're new to twitter or to round out your list if you're already on twitter. The list is appropriate for anyone who is interested in keeping up with Read More

Social media. Will it still be called Social Media next year? Is the franchise industry using it yet? Read More

How GREEN is your franchise concept? Are you doing the right thing, or just using the "word" Green? Read More

Even when business is slow, it's important to step away... Read More

While cloud computing isn't yet mature enough to put your entire IT infrastructure on, there is an undeniable paradigm shift in what constitutes a company's “data center”. Below are some frequently asked questions and answers that will get you up-to-speed on the cloud computing revolution. Read More

Part of the question that sparked this series was “Are there early warning signs that things could go wrong”. Here are ten that I can speak to from first hand experience, you probably have others — drop'em in the comments section so we can all learn something. Read More

A contact point is any person or resource that allows the customer to be in touch with your company. Your business contact points are the lifeline to your company. As your business floats in space it's critical to have a strong, reliable line out towards your customer who is the only source to get you where you need to go. Read More

Fear cripples strength, courage, purpose, collaboration, innovation. Fear cripples business. Here's 6 ways to keep fear out of your business. Read More

We talk a lot about the power of using blogs as part of your social media strategy. We've documented how they can build links, help you attract customers and make you a quick favorite to the search engines. However, there's a lot that goes into blogs and often getting started can be a bit intimidating. Read More

Ever felt unorganized when meeting with a prospect? This post covers some ideas on how to systematically get your act together to make sure it doesn't happen again. Read More