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Telecommuting from home is not for everyone, but as IP technology such as IP phone systems and mobile apps continue to improve and gain popularity in businesses, more employees are finding themselves in a position to choose telecommuting as an option in the workplace. Read More

Small business owners, entrepreneurs and the self-employed are faced with challenges that require specialized skills. Building a support system can help. Read More

Win passes to BlogWorld 2011 in Los Angeles by entering your best social media marketing tip! Enter to win one of three different BlogWorld passes. Winners will be chosen 9/23. You can enter once a day, on the blog or on Twitter. Read More

This infographic by Captivate Network shows the results of a survey done by MarketTools defining who is happier - men or women. Take a look at the breakdown and see how you can achieve more work/life balance in your world. Read More

Have you ever had a little knowledge and thought you knew it all only to find your wrong. One step was missed and the website disappeared from search engines. Here are a few marketing lessons learnt from this little episode Read More

It’s a common question amongst small business owners as they’re frequently pitched the benefits of local and group buying deals: Will it drive additional business? Here are some numbers that may help you decide. Read More

Are you minding your business? I’ve found through the years of minding my business that most of the important insight in the numbers comes in lines, not dots. Read More

An analysis of Klout and influence, the use of Klout and the concept of influence from the Klout and social network perspective. Read More

Right now is an easy time to get discouraged about your business. Here's how you can thrive even with a bad economy. Read More

If you want to provide excellent customer service over the phone, what should you be aiming for? It’s often said that the “gold standard” is to resolve all customer issues on the first call. Yet resolving 100% of all customer issues on the first call is not realistic. Read More