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Given today’s social media age, dealing with angry customers doesn’t just come any longer in the form of a letter or a phone call. Read More

MONTREAL ― Interested in learning more about startups? If so, you do not want to miss Montréal’s International Startup Festival (ISF) on July 13-15, 2011.

For three days, the best founders, top-tier investors and entrepreneurs from around the world will be at the Iberville Maritime Terminal, in Read More

5 great ways to use LinkedIn to generate traffic and engagement with users. Great information on how to drive Traffic, build community, generate sales and build influence using LinkedIn. Read More

I'm grumpy and disappointed---we, as sales and marketing professionals, can be so much better than this. We have so much more capability to better engage our prospects and customers. We have so much capability to build and nurture relationships. We have so much capability to demonstrate and create Read More

You may be apprehensive about switching to an automated billing system due to unfamiliarity or a notion that you’re company is too small and can’t afford it. Maybe you think it’s too hard to set up. If you’ve resisted automating your billing, it may be time to reconsider. Read More

Now that you have your finances in order, and your budget tweaked, now is a great time to focus on brand building and marketing. Here are 5 great ideas for boosting your visibility in the month of July. Read More

More sales books, blog posts, and articles are published monthly than all the material available when my sales career began in 1971. Finding the gems can be daunting, so I was fortunate to find “Lead, Sell, or Get Out of the Way.” Read More

Blogging is work, but the business benefits can make it very worthwhile. Read how a blog can help - and how to take best advantage. Read More

There are already so many things that we can use social media for and here is one more for you. Social media has become a great way to show your potential customers how much your current customers couldn’t live without your product. The best part about this whole strategy is how little work is requ Read More

The measurement of social media is a highly debated topic. This post will help you learn the basics of Klout and allow you to determine the worth behind Klout scores. Read More