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Superior customer service always win the customer’s heart and increases his loyalty towards the product or service. There are various ways through which the company can improve its customer support. Here are the most efficient ways that should be followed by the company to make their service divers Read More

Keeping your application updated and maintained is not an easy task. But following these 5 ways you can improve and enhance application maintenance and support program Read More

E-commerce player has seen 19% sales growth in last year during a holiday season. They are also expecting significant growth in sales for all markets and sectors in this year. As a holiday is around the corner, have you prepared your strategy especially for customer support? If not, then here is an Read More

From Snapchatting party invites to making deposits through clicking pictures of our checks; from ordering pizza by tweeting Emojis to making purchases based on recommendations from our friends; we, the Millennials, have a unique way of employing technology.

Millennials are by far the largest coh Read More

Defining your target audiences and demographics is just the first step towards understanding your niche. What more? Here are some of ways you can get more customer for your business Read More

There are many ways to learn about the social media, but in this growing world, the webinar is one of the trendy and popular ways to learn anything at your place. Webinar comes with valuable content, strong messaging, perfect list, basic to trending elements and many more things. Read More

Customer service is everyone's responsibility, but most of us don't understand that. Either they don't have knowledge or don't bother with. So here are some of the tips how to motivate your team for better customer service. Read More

Setting priorities and establishing a routine can carve a path towards becoming a great social media marketer. Adopt these 5 life-changing habits to help you become proactive and get your work done. Read More

Every single customer on this planet seeks an unbelievable experience with a company. But providing seamless customer service is not an easy job, it required solid strategy, technology, and resources. You can employ these customer service tips to make it happen. Read More

As we all know, social media is one of the most powerful tools for increasing the exposure of your brand; however, simply telling your reader to use social media is not incredibly useful. Read these 10 social media engagement tactics that will help you to grow your audience. Read More