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Every few weeks I take a collection of my most popular social media Tweets (Twitter updates) and archive them on my blog for people who missed them or are not yet on Twitter. Here's a collection of 25 tips, thoughts, and trends from the past 10 days. Enjoy! 1. Social Media Thought: Not listening to your customer = Brandicide (Brand Homicide Read More

Listening is a core part of all strategy, military, personal relationships, sales and social media. Observing your competitors before forming strategy and taking action, or listening to your customer for the purpose of engagement, rapport and opportunity seeking. It all starts with listening. In marketing, as in battle it is often one bold strok Read More

Part of managing a sales team is inspiring it to reach new heights of performance, just as an athletic coach might do. The similarities between coaching a sports team and managing a sales team are remarkable. Read More

Hospitals are noisy places. Some patients, like me, are light sleepers. Put noisy places and light sleepers together and you have a potential disaster. I would have paid just about anything out of my own pocket by the morning after my first night's stay if someone would have guaranteed me Read More

Get your week going with a little inspiration! I've always enjoyed listening to people who have a great message to share. I'm including the lyrics so you can follow along. Read More

Health care reform may help some older workers overcome obstacles to getting hired. By reducing health care costs for some businesses, employers may find older, more experienced workers a better fit, however it seems uncertain how reform will affect small businesses. Promising information about the current health care reform proposal in relation t Read More

The difference between being number one or two in a given sector often comes down to having a vision, a plan and the guts to execute. Read More

The self-confidence you need to deal with cultural differences is something most people acquire through international experience. A lack of self-confidence can quickly lead to awkwardness and aggression. This is why it is important to build a quiet self-confidence to build trust in cross-cultural communication. Read More

There are no real guidelines on what information to share with international clients when cross-cultural differences make communication difficult. The best advice advice is simply to be aware of the cultural intricacies that may be involved. You will need to discover what information you need to share to avoid any misinterpretations. Read More

Cross-cultural encounters without hidden agendas are much easier than with them. In a business environment, the best way to avoid hidden agendas is to get focused on the task at hand and find the reason for the connection in the first place. Read More