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It seems everywhere you look, someone is telling you to write an e-book or informational product to diversify your income, increase your revenue and create a passive source of income. Writing and selling e-books was even discussed at the Blissdom Blogging Conference that I attended in 2011 - it was Read More

Have you ever considered that something as simple as how a retail cashier can have a big effect on the customer experience? These seemingly insignificant exchanges can spell the difference between a loyal customer, and one who won't come back. Read on... Read More

Email marketing remains amid the many social media platforms, one of the most effective means of communication.If you don't engage, here are 10 reasons you should. Read More

Where did this pervasive sense of entitlement in our business culture come from? I’ve written about this before, but I was surprised again recently at a conference for startups when a couple of entrepreneurs started berating investors for their low rate of funding for early-stage startups. It sound Read More

Want to make the most of your digital product marketing campaigns? Here are 5 best practices to not only get noticed, but convert prospects to revenue. Read More

How Taco Bell and Doritos are cross-selling their consumers and creating buzz around their brands and what this means for small business owners so that they can successfully adopt a similar strategy. Read More

Small businesses have the opportunity to easily be something that large companies work very hard to be—a member of a local community. Read More

Here is a simple yet insightful and powerful search engine optimization SEO technique that every webmasters, bloggers and Internet marketers should learn and actually execute. Read More

Businesses today need to use innovative technologies to remain efficient without disrupting customer experience. This is leading more companies to deploy interactive voice response solutions, which combine automation with self-service portals. Interactive voice response systems can detect both voca Read More

In the past few months, I’ve creates a bunch of ebooks, blogs, and websites. This has gone against both my prior pattern of activity and the general advice of everyone saying to just focus on one thing at a time. Here’s why I’ve been doing it. Read More