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Research suggests the average employee is productive just 2 hours and 54 minutes in an 8 hour day. And that’s not all! Some employees may even be engaging in activities that will seriously harm your business — like fraud and embezzlement. As a small business owner, you know employee productivity ul Read More

Wondering how to connect to your customers, deliver great experiences, and rise above bigger competition? At Dreamforce 2019, we shared the power of Salesforce Customer 360, and how it can help businesses of all sizes exceed customer expectations. Here’s what it means for small businesses and how Read More

CallJoy has released a brand new playbook chock full of tips and tricks to help businesses manage higher than usual call volumes and capitalize on these busy periods. To learn more about dealing with these especially busy periods and making the most of your small business phone calls, get your free Read More

Melio is a free and secure online solution that’s completely reinventing payables and receivables for small businesses. With Melio, you can easily centralize upcoming bills and pay vendors for free with a few clicks using a debit card or bank transfers. Read More

Wild unicorn growth may be magical and rare, but research shows a few common characteristics among those highly successful SMBs. Let’s look at three. Read More

The 1099 miscellaneous is one of the most common tax forms. So who gets one? Typically, this form is issued to independent contractors, janitorial services, third-party accounts and other workers paid for services who are not on the payroll. But like many IRS regulations, it’s not quite so simple. Read More

Shipping products is an essential part of running an ecommerce business. While it might seem simple to place items in packaging and send them off with a carrier, the process is actually more complex than that. If you want to save money and make your shipping process as seamless as possible, avoid t Read More

Small ecommerce businesses have a lot to live up to. Large retailers like Amazon have completely changed the customer experience when it comes to shopping online. Here are some of the most important things to think about as you shape your shipping processes and policies. Read More

Here's what 50 experts and some case studies reveal about the landing pages that can help your business convert visitors into customers. Read More

You wouldn’t wear the same suit you wore ten years ago. You wouldn’t display the same advertising as you did five years ago. Times change, and how people use the Internet changes. Your website should change, too. Read More