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One of the ways small businesses have been able to deliver competitive customer experience amid staffing issues is through rapid digitization. It may sound counterintuitive, but automation, analytics, and artificial intelligence software all have the power to improve human interaction and customer Read More

Using Alibaba.com, there is a lot to offer SMBs, beginning with saving time and while spending less. Curious how this works? Explore more... Read More

Small Business Trends takes a look at the many benefits, such as direct sourcing from manufacturers, online showrooms, and savings, that Alibaba.com offers to drop shippers and other ecommerce sellers. Watch the video. Read More

Low-code adds to optimization and increased productivity by automating processes and adding customization to businesses’ unique needs. Here are five ways that small businesses can leverage low-code. Read More

If you’re a small business, freelancer, or just have an online side hustle, you’re going to feel the recent increase in fees from online payment platforms like PayPal and Venmo. And as these other online payment systems increase their fees, Square Online is keeping the same rates with more features Read More

Since the launch, using Zoho Bookings, more than 10,000 users have scheduled more than 1.5 million appointments. Many of the businesses thriving with Zoho Bookings are service oriented, with businesses that depend on scheduling. Read More

With the right systems in place and in budget, small businesses can optimize their accounts receivable systems so that they can paid accurately and quicker. In the long run, if you can streamline invoicing your business will continue to grow in a wavering market. Read More

Have you ever heard that how you say something is even more important than what you say? In a world where we are inundated with marketing messages, in order to stand out, you need a certain something. Meet Engagify. Engagify specializes in making customer-facing teams and events more engaging. Read More

A logo is important for new businesses. It can also be a key element to rebranding an existing business, by focusing on a service or product. We reached out for tips from an industry leader, the Fiverr Logo Maker team. Read More

With Zoho Bigin, small businesses can now manage their customer relationships more easily than ever. Here's how. Read More