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Conflict. It’s got to be right up there between death and taxes as the one thing you can count on in life, at least in the workplace. Read More

I recently wrote a blog on the importance of keeping your employees engaged. This is a constant source of hand-wringing for CEO's, managers, HR professionals and, for that matter, employees themselves. Read More

Yes. Ok. Will do. These words can be trouble if they’re not used responsibly in the workplace. Today’s work environment is like none we’ve ever experienced before. Read More

Learning to evaluate is important, but learning to accept responsibility for our role in creating our situation at work, whether positive or negative, is the most important way to begin understanding if it’s really time to change jobs, or if changing behaviors would achieve the same goals. Read More

In regards to managing conflict in the workplace, it’s more a matter of when, not if. Whether you encourage productive conflict or create destructive friction, you have to know how to effectively manage conflict in order be an effective manager. Read More

When I started my business, Customer Relationship Management meant phone calls, face-to-face meetings and follow-ups. When I got to the point where I needed an effective way to build a customer database, I couldn’t find a user friendly platform to track sales processes and share with my team. Read More

Derek Sivers wrote this post about learning to delegate. It has a powerful message that almost anyone can use to improve a business...even if you work from home. Read More

Here’s a challenge for you for this week. Pass the torch on to just 1 person. Whether it’s answering a question, writing a blog post with a person in mind, or cheering someone on who is having a hard time breaking in, pass the torch. Pass on some knowledge. Pass on your perspective. And tell your s Read More

This post started from a Twitter conversation with Margie Clayman and Caroline Di Diego about a post written by Carol Roth... Read More

One of the most important steps to achieving your goals is to actually put them in writing. What’s equally important is making sure that your goals meet the SMART criteria to be the most effective. Read More