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Why Your Company’s Internal Communication Should Be More Than Just Words: Spreading customer-centricity and communicating about customer experience inside your organization should be a priority rather than an afterthought. Learn how to identify the signs of communication breakdown before it’s too l Read More

How to Avoid Decision-Making Pitfalls by Taking Action
Addressing customer needs is to truly understand the customer through data. Sounds simple right? Sadly, companies are accumulating and scrutinizing so much data that it can often become overwhelming – a paralysis of sorts. Read More

Ramp up you Holiday Sales by creating a strong Black Friday email campaign so that you make the most from interested customers. Read More

How effective are companies in converting customer insights into action and triggering initiatives to improve customer experience, products, processes, we surveyed a global community of CX professionals and customer-centric organizations to find out. Read More

As alluring as your company’s marketing efforts may be, you need favorable customer reviews to establish your brand’s reputation and generate more revenue in an already competitive digital marketplace. Less-favorable reviews are not the end of the world and can give a fair and transparent represent Read More

Do you want to boost your content performance? Check out how to boost your content performance and attract the right web traffic... Read More

Here is a breakdown of what Amazon sponsored advertising is and how it can benefit your ecommerce business. Read More

Technology is a small businesses best friend. Here are some of the available software and tech that your online business might be missing out on. Read More

An in-depth guide on the future of the workplace and what L&D teams need to do today to successfully lead their learning strategy and digital transformation efforts.
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Software outsourcing is generally an arrangement made by a company to hire a data contractor from a third party to do the work related to software that could have been performed in-house. Nevertheless, the in-house creation of a full software application needs both money and time. And frankly, not Read More