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Getting customers is easy most times compared to actually keeping them. Here are seven best practices you need to apply to your retention plan. Read More

While social media a great thing, we are still interacting with people – and, as such, we need to maintain a level of appropriateness. As we continue our journey of modern communication, here a few things to avoid. Read More

We need to get back to basics and do our job, away from the arts and crafts ‘making it look pretty’ perception nonsense that plagues marketers wherever they’re to be found. Read More

In this article, I will explore the importance of Learning & Development (L&D) for business performance and how companies are using the latest technology to reinvent L&D to help ‘simplify work’ for employees and drive business performance.

I will also discuss three things you can start doing to Read More

Some processes are simply essential to running any kind of business. These are our top 10 business processes, the greatest hits. Read More

Most of you who start new ventures don’t think of yourselves as sales experts. In fact, you may feel on the opposite end of the spectrum, more focused on delivering the perfect solution and managing the finances to grow the business. Yet in today’s competitive and rapidly changing world, top notch Read More

If you run a business, you know how valuable your employees are to its success. So put the spotlight on your team and show them how much you appreciate their hard work and effort. Here are some creative ways to show your employees appreciation. Read More

Learn a step-by-step guide on how to outperform the competition in local SEO for multiple locations. Dominate the Google local 3-pack and more! Read More

In the last 20 years, Google has gone from the usual Internet search engine to the giant of the IT industry. Now, this search engine is focused on artificial intelligence. It is aimed at expanding the scope of its products, and services. Google uses Artificial Intelligence to improve its algorithms Read More

n the following article, I discuss 10 ways to help you and your organization’s employees bridge the learning-doing gap with relevant, valuable content and training methods. Read More