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Salesforce is a CRM platform that allows small businesses to manage all of their sales, marketing and customer service communications in one place. Launched back in 1999, it has become one of the most popular platforms of its kind. Part of the reason that Salesforce has become so widely used is the Read More

According to SCORE, mentorship increases the likelihood of a business opening and staying open. Mentoring is good for a business and its owner all around. If an entrepreneur works alongside a mentor for five or more hours, their business is more likely to become successful.

If you're Read More

One of the hallmarks of Customer Success is the relationships you get to build with your customers, and that’s the reason why the value of one-to-one communication is incomparable.

But, when your team’s dynamics keep changing and your customer base continues to grow, how do you keep up with ever Read More

We’re living in a world dominated by hyper-competition and this holds particularly true for etailers.

Now more than ever, online businesses that want to succeed must concentrate on the overall customer experience which starts from the discovery journey that leads people to a particular offer and Read More

Do you need new sites like StumbleUpon? StumbleUpon is merging with Mix. How to use Mix to curate and boost traffic is explained. Read More

Forty nine percent off small business fail because of lack of brand awareness and marketing efforts. Facebook gives small businesses a cost effective, easy platform to advertise your small business and get real results. Facebook has 81 Million users and being active on it can increase your brand’ Read More

We all know businesses must innovate to keep up with customer expectations.

From food companies reducing sodium in TV dinners for the health-conscious, to car manufacturers producing electric vehicles for the environmentally conscious, companies in every industry are required to keep up with mat Read More

Like relatives, we do not choose the people we work with and conflicts will arise...
You can face them, once you recognize why they happen.
Here is the guide with the most common conflicts in the workplace. Read More

A close-up look at a few business books that have something in common. They’ll help you look at your business differently. Read More

On-screen interactive guidance is changing the way we use software exactly as GPS navigation systems changed the way we drive.

That’s why so many software vendors have already implemented them in their own solution as a valuable add-on to provide contextual help while large corporations have ado Read More