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Learn how to use social media for delivering effective customer service. A useful infographic and an example of how NOT to use Twitter for customer service! Read More

Can just anyone make money online? Can you do it? In my latest blog post I talk about one essential element that you absolutely need for success. Read More

What is the ideal way to balance between family time, Personal time and productivity? How often have you planned that exercise or that meditation hour even to start it in the beginning but not able to continue it further. Here is the best way you can make your plans work: Read More

Capturing leads is essential to help small business, especially, in email marketing. However, small businesses sometimes struggle to capture leads through their web forms as the majority of their website visitors never submit a form. See why startups struggle to capture leads for email marketing. Read More

You really had to be there. In Atlanta – where I was the day it felt like the world was coming to an end. Severe winter weather hit and the city came to a total standstill. Read More

In my years as an independent specialty retailer I really got pricing down to a science. I didn’t know at the time that it actually IS a science. Behavioral economics and the study of psychology of retail shoppers is fascinating. Read More

One of the most interesting developments in the website design industry is the introduction of responsive web design (RWD), a mechanism that allows a website to adapt to the size of the user’s screen, be it desktop, iPad or laptop. The real benefit has been its use for creating mobile friendly site Read More

Seth Godin advises individuals to “be curious,” “take appropriate risks” and fail, learning from each failure, changing “ingredients” until you find success. If you want to change the way you do business and live life- this is a must watch! Read More

Michael Dell shares his insights on how Dell computers got started. What was his roadmap on making the dream come true. The lessons he shares could be helpful in shaping a small business or startup into a world caliber global business. Read More

71% of consumers base there buying decisions on social media referrals and 78% think that a company’s social media posts impact their view of a company. These and other staggering numbers in the following post on how social media is influencing business everywhere. Read More