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From individuals to BUSINESSES, it's PC gone awry!

Whether you are just celebrating or whether your are SELLING, stop walking on eggshells and start calling it Christmas! Read More

If you've ever read the Tim Ferriss book "The 4-Hour Workweek," you're familiar with Tim's idea of the low maintenance business model. Here are some case studies from entrepreneurs who have taken Tim's advice and built low-maintenance small businesses of their own. Such business could be used to ge Read More

Tax deductions and tax credits are two completely different things. One of them is better for you than the other. Understanding the differences and how these work can help you save money during the tax time. Read More

By Karen Axelton With the holiday shopping season well underway, there’s plenty of positive news about Black Friday, Cyber Monday and this year’s new entry into the shopping game, Small Business Saturday (an event developed by American Express OPEN and Facebook). Read More

I am often asked either through email or direct message on one of the social media platforms what I tools I use to create my internet presence. Not that I won't continue to respond to people directly but I wanted to share a few online tools that I would consider "Mission Critical." Read More

As salespeople, we are driven to make sales. Most of us are paid based upon our ability to do so.

So I don't blame a salesperson who pursues the easy sale. Sales to low-hanging fruit are just as valid as the sales we made to customers who required a great deal of work on our part. But sometimes Read More

There's a big difference between pleasing and performing. I wonder if customer service is anything to do with customers and service, or just sales & keeping a clean image. Read More

Invite customers to your website, entice them to stay, and maybe they spend some money in the process. I’ll show you how to do this in under an hour. Read More

Sometimes you want to be creative in sales, and you are right to be. But other times, you are using it as an excuse to avoid what is difficult. Read More

What do you say when asked “What is your key point of difference?"
Of course there can be many answers, but often you hear small business owners say it is due to customer service.The problem with this is that it is so generic. Instead find out the key words that your customer's use.

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