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Service desk software is often equated with help desk software. However, help desks fall under the scope of service desk software, and are the specific solutions applied when it comes to customer queries. Despite being interchangeably used, both software systems have the common purpose of extending Read More

Learning Management Systems are systems designed to enable and facilitate education via Internet, i.e. deliberately designed and network-enabled transfer applications for web-based learning. LMSs are intended for educational institutions and corporations that train large and decentralized teams, an Read More

Collaboration Software is a suite of business applications that enable team members to work together on different activities and projects. Collaboration packages generally consist of tools for effective communication, document exchange, conferencing, and real time assistance which diminish collabor Read More

2017 will be remembered as the year of ultimate state-of-cloud performance for software providers, narrowing down the list of market opportunities to a single rule: no SaaS, no revenue! While observing how complex data machines shift smoothly towards online operations, we can’t do much but wonder w Read More

There are a number of good reasons we are currently seeing a marked increase of ESL institutions and grammar checker software all over the world. One that easily comes to mind is the rising demand for English competency among non-English speaking countries whose own people are seeking admission to Read More

In the past few years, freelancing has become an increasingly popular option over traditional 9-to-5 jobs in the worldwide work landscape because of its convenience. In fact, according to a survey released by Freelancers Union and Upwork in 2017, the freelance workforce grew at a rate three times f Read More

More and more customers choose shopping online which is shown by the sharp increase of Americans who completed their holiday shopping in the comforts of their own home. From 31% of U.S. shoppers in 2013 who chose to purchase online, it increased up to 61% in just 2 years. In fact, the numbers just Read More

Growing a business doesn’t require as much guesswork as it did in the past. There’s so much data available today for founders, executives, marketers, and even developers to use to target the right customers, create personalized messaging, and build the most in-demand features. Neglecting that data Read More

Legal case management software programs are designed to assist lawyers or law firms manage their cases including client records, schedules and appointments, deadlines, billing and bookkeeping, computer files, and documents. It also facilitates compliance to policies and requirements laid down by ju Read More

As an eCommerce site owner, you’ve spent countless hours and resources building and designing your website, utilizing SEO, and developing marketing and advertising campaigns to drive traffic to your site. But once they’re on your site how can you convert them from visitors to paying customers? The Read More