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Kristi Fox, Second Vice President of Group Client Relationships at Minnesota Life, recently shared her views on top customer service in an interview for the Dave Stein blog. “We’re good, but we’re also human,” she said. “If we mess up, we fess up..."
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30 Website Secrets: Contact Information - See how you can increase website traffic and get more sales with the 30 Website Secrets - Learn about Contact Information here. Read More

Being an entrepreneur involves walking a fine line of boldness and fear. Most business owners will admit to experiencing fear on a regular basis, and there’s nothing wrong with feeling at least a little scared at one time or another. You may fear making an investment, moving forward with launching Read More

Are you looking to hire an SEO company? How about social media marketing, or general Internet marketing for your business? Hire the right company using my ten easily verifiable, online indicators of SEO and marketing competence. Read More

They say the greatest things in life are free. So, lListen up entrepreneurs on a shoestring! Here are five FREE ways to market your website. Read More

U.S. consumers are more likely than consumers in other nations to shop online—and increasingly, they’re using mobile devices to shop online, according to the recently released Global Online Shopper Report, conducted by WorldPay and reported in Internet Retailer.
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Are you tired of searching the Internet and finding too MUCH stuff? Are you tired of seeing the same search results pop up over and over again? Do you suspect that there are great businesses out there that you are missing because they don't come up on the first or second page of a Google search? Read More

Here's a post I wrote about using Zappos' "thank you card" technique to build mega fans out of your customers. It's a good, helpful read. Read More

Growing up, my parents stressed the importance of manners. I was supposed to answer the landline "Hello, this is Jenny speaking." This is a thing of the past, landlines are becoming extinct. With new technology there are new rules, manners for social media. Read about them here!
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Lead generation and sales success depends on executing your email marketing campaigns with skill. Learn more about creating the perfect email call to action. Read More