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Anyone who’s been on a cruise before knows that the cruise experience is all about customer service, from the attendants who clean your room and turn down your bed, to the wait staff and entertainers who make it their job to delight you in every way.

Having been pampered and indulged for a week, Read More

I realized a while back that creating a new company for the first time is a lot like whipping up a great dinner entree for the first time – you need a recipe, even though it may look simple. You know the basic ingredients, and you can visualize the results you want. Yet you may not be so sure where Read More

You can win the battle of getting traffic to your website, but it does you no good if the traffic doesn’t stick around long enough to convert. Instead the traffic you worked so hard to get through SEO tactics, social media and pay per click campaigns are causing your bounce rate to be sent through Read More

Interview with Andrew Warner, Founder of Mixergy.com, on how he got Mixergy started, how he gets awesome interviews, keys to building the Mixergy community, and more. Read More

A positive first impression is a must in order for you to convince your potential employer that you are the suitable candidate for their job opening. Read More

No matter how profitable your corporation is, earnings are diminished by the taxes that have to be paid on the profits. Here are three perfectly legal ways to receive income on which no taxes are paid. Read More

When you’re researching which keyword and phrases to target online don’t always go for the obvious – long tail keywords can bear fruit too... Read More

Although there are a lot of free resources for small business, sometimes it does feel like information overload. It can get confusing on what are the right marketing strategies and tactics to action and what can happen is no action.New section of the website now open. Read More

Brian Morris explains how customer support is changing in the new age and how building a strong foundation is the best way to start. Read More

365 Days of StartupsIn my journey to bring you great online nonprofit software resources, I have come across a number of sites which list solutions that can be used to manage your nonprofit online. In today's post, I want to share those sites with you.

A word of caution before you dive in howeve Read More