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Standout brands are distinct, memorable and own their turf. Think about Target (hip, cool and great design), Alfec (the duck icon), and Lady GaGa Read More

John covers in importance of local search to every small business. He explains 5 simple yet effective steps everyone should take. Read More

Learn how "Workplace Flexibility" leads to better time and life management -- Part 4 of the 10 part series: "Why You Should Run Your Business Online" Read More

Next time you’re ready to fire off an invitation on LinkedIn consider the person you’re targeting. What do you offer them? Are you trying to boost your profile or are you genuinely looking for ways to increase both your opportunities? Read More

Dave Brock is smart guy. If you’re in sales, you’ll find consistent value and solid thinking in his blog. Most times I nod in agreement while reading his stuff. Most times it broadens and deepens my own understanding of an issue. His recent Should Sales People Be Blogging? post though… Gave me Read More

When I was in a 9-5 job in 1993, I distinctly remember arriving into work on Monday mornings and being subjected to complaints, grumbles, disdain, and other such negative gossip... Read More

Many small business owners (including myself) tend to focus on the more glamourous aspects of their business like sales and marketing and product/service development. As a result, accounting (poor misunderstood accounting) does not get the attention it deserve. In addition to the perception that Read More

How did your business fare in the holiday shopping season? Did you pick up some new customers? Or did you lose customers? The difference between whether you had happy holidays or disappointing ones could boil down to your customer service. And with the New Year well underway, it’s a good time to gi Read More

Okay, so the big holiday retail shopping period has just ended, your closet is full of items to return and you’re a’wondering if the folks who bought you that automatic garlic press actually “thought” about the gift before wrapping same, right? Well, Yahoo and the YAdvertising agency just completed Read More

Last week's article focused on some basic considerations for prospective franchisors. In turn, this week's article focuses on considerations for prospective franchisees.

Franchising is unique in its involvement of both courtship and critical evaluation by recruiting franchisors. However, the fra Read More