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One of the biggest challenges salespeople face is reengaging stalled prospects. There are many reasons that deals stall, but they can be boiled down to two primary reasons: no planned objective for the sales call and/or not enough value created during the sales call. This post covers three ways you can reengage a stalled prospect. Read More

From the Cloud Computing Journal, here are five ways cloud computing can benefit your large or small business. Of course, a big part of the equation will be the amount you save in deploying new software, tools and features versus the amount of these features you are able to take advantage of while operating your core business. Certainly, it will also depend on how many systems you need and how of Read More

Find out why (some) old school marketing tips still work in the age of digital marketing. The key? Persistence, and knowing when to keep going and knowing when to quit. Read More

Interesting perspectives from 12 months of "Twittering." Building trust-based relationships remains the key! Read More

It's time to shape up your business, and our expert plan will show you the way. Think of them as your personal trainers and set aside the next six weeks to exercise their principles. You'll build business muscle, lose resource-draining fat and speed up growth. But first, you'll have to step in front of the mirror and face those flabby, underperforming areas. Read More

The National Federation of Business has created a great resource of legal tips for small business on their Website and this is just a sampling. These legal problems are things that every small business, to a greater or lesser degree, may someday face. But some also involve problems that can be fairly easily avoided. At list of these potential legal problems and precautions to avoid them can be a Read More

Communicating with customers is no longer just about e-mail or marketing messages that you lob across a high wall and forget about. Soon you’re going to be able to send a message, and somebody’s going to instantly tell you what they think about it. The first time we bench marked our customer service comments online, it was 60 percent negative mentions. We have excellent customer satisfaction sco Read More

Web video will increase your business and with cheaper hosting and production options, it must now be a necessity, says smallbiztechnology.com. Products like Brightcove are making hosting your own video even easier but I think the cost is still a bit steep compared to other available online options. We'll have to see where online video goes in the future but my instinct is that it will become mor Read More

The quality of the questions you ask will determine the quality of the answers you receive. If the questions being asked relate to management decision making at a strategic level, then the quality of the questions asked, becomes even more important. This article explores why this is so, and looks at the questions a decision maker should be asking of themselves, if they want high quality informati Read More

"You probably spend way too much time researching the “best new ways” versus how much time you spend on trying things out. I advocate that you break out some budget and time for experimenting in lieu of spending huge chunks of money and time on research. Read More