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Technology has made it easier than ever to run a successful business all on your own. But for those small-business owners hoping to grow their companies, at some point you’ll likely need to consider hiring your first employee. Read More

Smaller teams generally have lower capacity. If you have a small human resources team, you’ll know that already. You’ll also know retention is a big problem – and hits harder – when you have fewer HR employees (and less time). Read More

How can you make the most of mentoring new employees? Let's go through the mentoring program and how it can be your secret weapon to reduce new hire churn. Read More

The Great Resignation is upon us. How can embracing the Onboarding Revolution help prevent your top talent from leaving you? Read More

In school, everyone looks forward to the day they can stop learning and start doing. But once inside hamster wheel of working life, many long back to the times in which they had the time to invest in their personal development.
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With a million and one things to do, it’s within every small business owner’s interest to automate operations and save time where possible. Though with cash flow and expenses on a tight leash, forking out thousands of dollars on automation isn’t feasible. This is when free automation tools come int Read More

A study into the uses and effectiveness of Twitter as a support channel. Is it just used to calm angry users, or is it to meet customers on their own level?
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In this episode of Business Systems Explored, Aaron breaks down the Customer Success process Double Dutch uses to create an amazing customer experience, ensuring that they get the most out of their products and services.
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Motivation is a massive factor to your productivity, but you can’t stay motivated without inspiration.

Hell, success comes from surrounding yourself with people who are better than you, so why not learn from the top of the heap?
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For all the benefits that remote workers can bring to your company, onboarding remote employees can be much more difficult than traditional hires. You need to consider everything the usual onboarding process entails and more. To name just two of the issues, human beings in general are harder to mot Read More