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Story of a unique Small Business Startup in Virginia. Becky Harris and husband Scott start up a distillery making modern day moonshine. They discuss the challenges and growth of their business, Catoctin Creek Distillery Compan Read More

Good SEO content does more than just help a site get rankings. It lets visitors know their search was successful, provides them the information they need, and leads them through the conversion process to achieve leads and sales (or whatever else is a conversion to you. Read More

Accurate sales numbers help not only your company, but also you. Here are 6 tips you can use to help you create more accurate sales numbers Read More

Looking for a Degree in Business? Forget Harvard! Forget Wharton. Forget huge student loan repayments! Biz Sugar is free, it's where great business minds congregate, it's a community...and IT ROCKS Read More

It is easy to think that there has been a huge change in marketing over the last few years. In reality it hasn’t and that is because while the activities and tools do change, the fundamentals do not. What I am talking about is the centre of marketing which has always been about connecting with customers. Read More

On Monday, I went to the bank to deposit a personal cheque. The queue resembled the queue you might expect from the Passport Office the day after their strike....Yes it was long and disorderly. The general banking area has 6 customer service desks... Read More

Being a good friend in the world of social media is no different to being a friend anywhere else. The value found in friendships is a result of the consistency of several qualities demonstrated over time. [more]

Article covers to following in brief:
Being a good friend anywhere
Who you connect to
Speaking in posts and comments
Deciding on friend requests
Being a friend anyway
How to use this post for building friendship Read More

For big companies going online in the '90s, the Internet was a shocker, laying bare all the silos within their organizations, as those units communicated directly to customers, with no homogenizing layer of customer service in between
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With the popularity of Facebook, Twitter, LinkedIn and other social networking sites, how can you leverage the features you get and connections you can make through them? Knowing how to properly leverage these networks for professional interactions means you have to strike a thoughtful balance between personal and professional while always keeping an eye toward your brand and the image you want to project. From the Creative Freelancer Conference Blog Read More

AT&T is getting its share of bad press in the social networks for its response to an unsatisfied customer: "Thanks for the feedback, and if you bother our CEO again, we’re going to send you a cease and desist letter. Read More