Why does this happen?

There are many different reasons why:
A complicated checkout process
Hidden charges/shipping fees
Getting distracted by something else on the site
Long loading times
Finding the product cheaper elsewhere
A lack of assistance to finish the purchase process (e.g. live chat software)

In each case, the result is that the site loses out on a customer who they almost had.





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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!