When dealing with international customers, it is vital to understand the impact of language and localisation to ensure that you are not unintentionally being rude to customers or indeed insulting them. If translation is not an option, then language should be kept simple and to the point. A simple example included !





Comments


Written by GlobalReach
5105 days ago

Great example! There are so many ways we can misunderstand each other -- especially as we start crossing borders. Thanks for sharing.



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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!