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More years ago than I’d care to admit, I worked at a certain electronics retailer. The employees there had a pejorative nickname that we assigned to rookies: “blank stares.” This was, of course, a reference to the expression on the average new employee’s face when an erudite customer came into the store and asked about analog-to-digital converters or capacitors, or some such electronic doodad. Back then, new hires were instructed to “RTFM: read the freakin’ manual” to find out how things worked.