I'm often asked by clients what levels of improvement they can expect from my work. Clients are fascinated by pinning a percentage on each process so that they can show this to senior managers and say "We've saved 30% of the total cost of the process!"
But let's clarify a few things here...
10% 20% 30% What's a "Good" Process Improvement?
Posted by Copysugar under ManagementFrom http://www.theprocessninja.com 3823 days ago
Made Hot by: seobromino on April 15, 2014 10:06 am
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