Responding to questions skillfully is important in order to maintain a good image both for yourself and for the content you are presenting. Half the battle is to stay unruffled. Meeting participants may not remember the exact content of what you said, but they will be sure to remember your tone of voice and overall demeanor.
Answering questions in presentation meetings -- Cross-Cultural Meetings part 17
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From http://www.japanintercultural.com 4336 days ago
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