Distinguish “feedback” from “insults”

Posted by CorporateCoachG under Management
From http://www.corporatecoachgroup.co.uk 4846 days ago

Feedback is information that tells people what they are doing WELL, and what they are NOT doing well.

Most people welcome positive feedback i.e. being told they are doing well.
Most people don’t like negative feedback: i.e. being told they are not doing well enough.

But, as a manager, you often need to critique others performance.

That presents you with a problem.
Most people don’t like taking criticism.

Question: How can you criticise another in such a way that it inspires change, rather than a fight?

If you want some tips: read on……..

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Comments

Written by yoni67
4846 days ago

Chris,

All great advice. There is a time and a place to present constructive criticism.

But as a society, we tend to walk much too often on the proverbial eggshells.

There is a time and a place to just let people have it. Many people miss this opportunity. It's a shame because it's cathartic...it's a good release and cleanses us...no holding in feelings that tend to eat away at us.

If, let's call him "Ike," is a slacker and does the least he can do at work, I don't believe in saying, "Ike, let's see how we can raise your productivity."

I say, "Ike, you are a slacking, waste-of-oxygen, piece of lard, and if you don't start pulling your weight around here I'm gonna show your ass the exit door."

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Written by yoni67
4846 days ago

Chris,

I guess it's also like meeting Woody Allen at a dinner party.

Many people would probably think silently to themselves "this guy married his adopted daughter when he was 75 and she was like 17." Then they would say "Wow Woody, it's a pleasure to meet you. I have the utmost respect for you."

I would say, "You might be a talented director, but you're a freak." Then I would walk away.

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