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Never Exceed Expectations – It’s a Losing Play

Posted by AJohnston under Management
From http://www.ideagroupatlanta.com 4243 days ago
Made Hot by: BizWise on April 11, 2013 3:38 am

Under-Promise and Over-Deliver will kill your business. Expectations aren’t a deliverable! Do your clients really appreciate all the extra effort? Here’s how you can meet client expectations consistently, not blow your budget and over-work your teams.

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Comments

Written by lyceum
4238 days ago

Andy Johnston: Thanks for speaking out on this issue. It is important to understand that it should be a true exchange of values.

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