Second Shift: The Inside Story of the Keep GM Movement is a model for collaborative problem-solving that developed out of a crisis. The city of Lansing, Michigan was facing the loss of the Oldsmobile plant, an important source of jobs for the community and surrounding region. Many people weren’t as concerned about the aging plant, but the mayor (David Hollister) and others in the community knew the impact. It was their job to turn a community divided on the issue into a force that General Motors would come to respect.





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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!