The 6 Most Annoying Things About Donor CRM

Posted by sumac under Management
From http://sumac.com 3457 days ago

Over the years, we’ve heard from all kinds of non-profits about what frustrates them most about the software they used in the part, and here are the top six things we’ve heard:
1. Having to Re-enter Data

Many non-profit organizations complain that they would have to enter important donor information twice because the CRM software doesn’t integrate with other software they use like email, and accounting programs.

2. Dealing With Duplicates

Lots of non-profits also complain that their CRM solution had no mechanism for preventing duplicates, so contacts would end up in their database 3 or 4 times. On top of this, there are no tools for finding and merging duplicates.

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