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Why does leadership look good on paper but get so complicated in reality? The Diamond Process: How to Fix Your Organization and Effectively Lead People would argue that it might be the way leaders are taught. Leaders, the book says, learn how to manage people, not the processes. It is assumed that leaders know which process to use and how to use that process to get things done.
This assumption, sadly, isn’t the reality.
That’s why Major General (retired) Mike Diamond and Christopher Harding wrote The Diamond Process.