Why Do We Hate Salespeople?

Posted by cbrendlinger under Management
From http://www.awakeat2oclock.com 3585 days ago
Made Hot by: MasterMinuteman on January 26, 2015 4:35 am

Why does the perception of the sales profession generate a negative emotional response? I know many business owners who loathe their own salespeople, and regard managing them as a necessary evil. Executive assistants are commonly charged with “Don’t let any salespeople get through to me.” Top-notch customer service and technical employees wither at the thought of combining selling with their support functions.

Who Voted for this Story

Top BizSugar Users

This week's most active BizSugar users. Join Them!

Comments

Written by AngelBiz
3579 days ago

This statement in your post summarizes it - The best salespeople are focused on serving a customer’s need. People hate sales people because they forget this and try to push their products or services down customers throats without understanding their needs. Those who ask questions first and understand customers issues and needs before offering them the products are the ones who will be loved by customers.

- 0 +

Written by samhudgins
3579 days ago

I think the major thing about salespeople is the ulterior motive they are not expressing. They sound genuinely interested but isn't that a sales tactic to "build a relationship of trust"?

If I was presented with a salesman that could give me every single fact I needed to know to make an educated decision then I believe I wouldn't mind them as much. There are just a few very shady salespeople that ruin the reputation for the whole in my humble opinion. I could be wrong.

- 0 +